Privacy Policy

Effective Date: 08/11/25
Business Name: Hampshire AI
Legal Entity: Sole Trader
Contact Email: hello@hampshireai.com

1. Overview

This Privacy Policy explains how Hampshire AI (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website, purchase a membership, or interact with our services.

We are committed to protecting your privacy and handling your data responsibly.

2. What Information We Collect

We may collect and process the following information:

Identity Information: Name, business name
Contact Information: Email address
Payment Information: Billing details (processed securely via third parties)
Technical Information: IP address, browser type, cookies, login data
Usage Data: Information on how you interact with our services or website
Communications: Emails or messages sent via contact forms

3. How We Collect Your Data

We collect data in the following ways:

When you fill out forms or sign up on our website
When you purchase a membership or subscribe to updates
When you contact us for support or general inquiries
Through cookies and analytics tools when you visit our site

4. How We Use Your Information

We use your information to:

Provide access to your AI Assistant
Send onboarding and support emails
Manage billing and account setup
Improve our services and content
Comply with legal or regulatory obligations

5. Third-Party Services

We use trusted third-party services to support our business. These providers may process your data on our behalf:

OpenAI (ChatGPT Pro) – for AI assistant delivery
Wix – website hosting and contact forms
Google (Analytics, Gmail) – analytics and email communications

All third-party services we use are committed to GDPR and data protection standards.

6. Cookies

We use cookies to improve your experience and understand how you use our website. You can choose to disable cookies through your browser settings, although some features may not function properly.

7. Data Storage and Security

We store your data securely and take reasonable precautions to prevent loss, misuse, or unauthorised access.

Your data is stored either on our secured platforms (Wix, Google) or within secure tools used for business operations.

8. Data Retention

We retain your personal information only as long as necessary to:

Fulfil the purposes outlined in this policy
Comply with legal, tax, and accounting obligations

9. Your Rights

Under UK and EU data protection laws (such as GDPR), you have the right to:

Request access to your personal data
Request correction or deletion of your data
Object to or restrict processing of your data
Request data portability
Withdraw consent at any time (where applicable)

To exercise any of these rights, contact us at hello@hampshireai.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact:

Hampshire AI
Email: hello@hampshireai.com